Cancellation and Refund Policy

1.     The order can be cancelled by writing an email to support@carrybag.biz or by calling the helpline Phone No. 7887888381.

2.     Cancellation on the same day of order before midnight will be 100% refundable.

3.     Cancellation after midnight of the day of booking but before delivery will require to and fro delivery charges to be paid. If security deposit is already paid online at the time of booking the delivery charges will be recovered from the deposit and the balance will be refunded. Otherwise the delivery charges are required to be paid by the customer online. If not done so it will be recovered from the deposit of the next order which will be booked within next 30days or else legal recovery process will be initiated after one month.

4.     Cancellation at the time of delivery will require to and fro delivery charges to be paid. If security deposit is already paid online at the time of booking the delivery charges will be recovered from the deposit and the balance will be refunded. Otherwise the delivery charges are required to be paid by the customer online or to the delivery person in cash. If not done so it will be recovered from the deposit of the next order which will be booked within next 30days or else legal recovery process will be initiated after one month.

5.     Cancellation after the delivery of the order will not be accepted and the customer will be charged the rent for 3 days (minimum renting period).

6.     The refund after premature cancellation or after usage will be made through Patym only within 7 days of order completion or cancellation.

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